Almost 2.5 years ago, I was given an iPad for my birthday. It seems like a long long time ago since they now have iPad2‘s, iPad Mini’s, iPad with Retina Display — I’m sure they’ll come up with something else iPad soon.
But I digress.
I woke up one morning, grabbed my iPad from the countertop and it slipped from my hands and fell on the carpeted floor. Fortunately for me, I keep my iPad in a padded case so I assumed everything was going to be okay. Not so.
When I pressed the button to turn the iPad on, I was greeted with a dark purple screen. I did the usual diagnostics for a novice computer person — I shut the computer down and restarted it. Hope sprung for less than a minute as when the iPad turned back on it was still the same dark color purple.
Oh well. I made an appointment and headed to the local Apple Store. The young man did his diagnostics. The screen was not broken, the iPad was working but the visual display was not working. He hadn’t told me anything I didn’t know.
“We can’t fix it because it’s too old.” Uh, well, what? Too old? Apparently, Apple doesn’t fix iPad’s that are this old. He gave me the name of a couple of places where I could take it for repair. In that regard, he was helpful.
So, off I went to a place called Gophermods. What an odd name.
The young man who spoke to me was really nice. He told me that it could be something as simple as wiring that was loose and needed to be taped down or it could be I needed a new LCD screen. The cost? $40 or $129.00.
So I left my iPad in his capable hands, received an email the next morning stating that it was ready, headed back to Minneapolis to pick it up and it was fixed. For only $40!
Just like that! The whole process was very simple. I could have mailed the iPad in and had it mailed back and saved myself a drive to and from Minneapolis but that would have been more costly.
I can’t say enough good things about Gophermods — they were professional and quick. What more could you ask for from a company? How about a year’s warranty on their work? Yup — they have that also.
And the iPad works just great!